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Nighthawk X4S R7800 Flashing amber power light intermittently with eSATA white light. Amber, white
This is a Netgear Nighthawk x4s ac2600 smart wifi router model R7800 with the latest firmware. Router is flashing back and forth from the Amber power LED to the White eSATA LED. Back and forth contin...
From user manual:
"Power LED Stays Amber When the router is turned on, the Power LED lights amber for up to two minutes and then turns white. If the LED does not turn white, this indicates a problem with the router. If the Power LED is still amber three minutes after you turn on power to the router, do the following: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings. For more information, see Factory Settings on page 171. If the error persists, a hardware problem might be the cause. Contact technical support at netgear.com/support."
Cant find anything regarding the eSata LED and it's interaction with the Power LED.
From user manual:
"Power LED Stays Amber When the router is turned on, the Power LED lights amber for up to two minutes and then turns white. If the LED does not turn white, this indicates a problem with the router. If the Power LED is still amber three minutes after you turn on power to the router, do the following: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings. For more information, see Factory Settings on page 171. If the error persists, a hardware problem might be the cause. Contact technical support at netgear.com/support."
Cant find anything regarding the eSata LED and it's interaction with the Power LED.
I couldn't get it stable and I was able to get it to load the FW update wirelessly, but when it restarts from the update it goes back to that flashing pattern. Yeah I think the ethernet ports are blown.... why I have no clue especially with the modem still working. I pulled out my old WNDR3700 and its working. I'm just waiting to hear back from netgear tech support now.
Ya, ask for an RMA. Let us know how it goes.
Also FYI regarding your SB 6190:
These links are to DSLreports information regarding Intel's problem with there Puma 6 chip set seen in various Mfr cable modems:
Initial:
https://www.dslreports.com/forum/r31079834-ALL-SB6190-is-a-terrible-modem-Intel-Puma-6-MaxLinear-mistake and
https://www.dslreports.com/forum/r31122204-SB6190-Puma6-TCP-UDP-Network-Latency-Issue-Discussion and https://www.dslreports.com/forum/r31340594-ALL-SB6190-and-CM700-latency-fix-firmware-ready-to-testRecent problem found: 4/25/2017
https://www.dslreports.com/forum/r31377755-Most cable modems with Intel's Puma 6 chip sets are effected. Users may want to contact there modem Mfrs if they are having problems with effected modems. This only effects cable modems with the Intel Puma 6 chip set. You can test your modem here: http://www.dslreports.com/tools/puma6
Yeah, I am kind of disappointed. That was a worthless conversation. I purchased the router May 26th 2016 and it died yesterday. The guy's only solution was to sell me a new one with better features for retail price. Wow.... not impressed Netgear. He was claiming that it is because I live in Florida with weather. It was on the same surge protector as my modem and it didn't get fried. I purchased a refurbished wndr3700 years ago and it is still working. Its grossly underpowered but wow quality has changed as many storms as it has gone through.
Hi benprowley,
Please try to load the firmware via TFTP.
https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP
