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Forum Discussion
LucifExire
Mar 29, 2024Follower
Nighthawk X4S R7800 keeps factory reseting
When I restart my router or it restarts itself it factory resets itself, it started about 4 days ago. 2 days ago I download the last update for it and reupdated it when it reset itself, it seemed to have worked but about 10 minutes ago my internet went out and when it came back I saw it reset itself again. So I downloaded the firewere from a few updates ago and added it to my router to see if it will stop resetting itself. If anyone knows how to fix this problem please let me know because I'm getting tired of having to reapply all my setting, I tried to upload my saved settings file to it but it won't turn anything back on
1 Reply
- michaelkenwardGuru - Experienced User
LucifExire wrote:
When I restart my router or it restarts itself it factory resets itself, it started about 4 days ago.What is the R7800 connected to?
The "latest" firmware dates back to last September and hasn't been associated with that behaviour here.
R7800 Firmware Version 1.0.2.92 - NETGEAR Support
That makes me wonder what else is on our network. What modem/gateway/ONT sits between the router and the Internet?
I'd also wonder about a router that restarts itself. The first suspect there could be the power adapter.
Not sure that I follow this bit:
I tried to upload my saved settings file to it but it won't turn anything back onWhat won't turn on?