NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jacklufc
Nov 13, 2020Aspirant
Nighthawk x6 ac2200 connection issue
I have setup an x6 tri-band WiFi mesh extender and it seems to be working on my mobile device. However, my wife’s mobile is now only connecting intermittently, and when she ‘forgets the network’ and t...
plemans
Nov 13, 2020Guru - Experienced User
When you sit it up, did you install it using wps or using the installation wizard?
What firmware is on the extender?
what router are you connecting it to?
- JacklufcNov 15, 2020AspirantHi, I used the installation wizard.
Firmware is V1.0.0.210
I’m using a BT SmartHub 2- plemansNov 15, 2020Guru - Experienced User
try reinstalling version 1.0.0.206 of the firmware. factory reset the extender and do a clean install on it. disable its autoupdate for now. It seems like some are having issues with the .210 version.
- JacklufcNov 15, 2020AspirantThank you. How can I revert to the old firmware? Thanks for your help.