NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SWesley
Aug 13, 2022Aspirant
Nighthawk X6 AC3200 - One device places Facetime call, and all other devices lose WiFi
I have a Nighthawk X6 AC3200 - This problem started in the last month. One device places Facetime call, and all other devices lose WiFi connections until call ends. Has anybody else experienced thi...
SWesley
Aug 14, 2022Aspirant
R8000
Router Firmware V1.0.4.84
Arris Modem
Model TM1692A
Live in cul de sac - 3 neighbors all w/wifi
2.4GHz channel 11
5Ghz 1 channel 44
5GHz 2 channel 153 (choices 149, 153, 157, 161)
Spectrum High speed internet
Download speed typically >150 mbps
Upload typically 20 mbps
Typically have 2 TVs on
3 iPhones on
1 laptop on 24/7
Total devices:
3 smart Roku TVs
3 iPhones
1 windows laptop on wifi
1 windows PC direct network connection
Smart connect disabled
Thanks for the reply
Router Firmware V1.0.4.84
Arris Modem
Model TM1692A
Live in cul de sac - 3 neighbors all w/wifi
2.4GHz channel 11
5Ghz 1 channel 44
5GHz 2 channel 153 (choices 149, 153, 157, 161)
Spectrum High speed internet
Download speed typically >150 mbps
Upload typically 20 mbps
Typically have 2 TVs on
3 iPhones on
1 laptop on 24/7
Total devices:
3 smart Roku TVs
3 iPhones
1 windows laptop on wifi
1 windows PC direct network connection
Smart connect disabled
Thanks for the reply
FURRYe38
Aug 14, 2022Guru - Experienced User
Is Armor, Circle or Traffic Meter enabled?
Does same thing happen with Smart Connect enabled?
Has a factory reset and setup from scratch been performed since last FW update?