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Forum Discussion
Nighthawk X6 AC3200 Smart WiFi Router (R8000) - issues -> No Ethernet Cable Is Plugged
Hi, I came across the issue few weeks ago and still was not able to fix it. All kind of support for this device already expired. Router was bought in 2020. I have modem SURFboard SB6141 Issue...
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended - it is the right cable (came with router)
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
yes, but less then 1 mins. And all was working fine.
"""Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network."""
Tried just now, no effect.
Any other idea?
Thanks
Factory reset the ISP modem.
Swap LAN cable between the modem and router. Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Try a factory reset on the router and setup from scratch.