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Forum Discussion
LeeGillie
Jun 09, 2023Aspirant
Nighthawk X6 AC3200 Smart WiFi Router (R8000) DNS ISSUE
My router firmware version is: V1.0.4.84_10.1.84 I am having intermittent issues with DNS. I see this in a web browser. When I first go to a site it displays not available. but then a couple of s...
FURRYe38
Jun 09, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What browser are you using? Happens in different browsers?
What happens if you enable IPv6 (Auto) on the router, save and apply, then reboot the router and power cycle the ISP modem/ONT and all connected devices. Be sure to clear all browser caches as well.
- LeeGillieJun 09, 2023Aspirant
I have xfinity/comcast as my ISP. I use my own xfinity approved modem:
The modem is: ARRIS Surfboard S33 DOCSIS 3.1 Multi-Gigabit Cable Modem | Approved for Comcast Xfinity, Cox, Spectrum & More | 1 & 2.5 Gbps Ports | 2.5 Gbps Max Internet Speeds | 4 OFDM Channelhttps://www.amazon.com/gp/product/B08FMSC5WZ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Cable is CAT 6.
Doesn't matter which browser. I am a software developer, and I see it my own applications connecting to the outside. Sometimes after DNS resolution failure, I run my program again, and it works perfectly.
- FURRYe38Jun 09, 2023Guru - Experienced User
There is a long standing DNS issue on NGs R series routers. Been on going since and we have sent this to NG for review. Others came up with a work around to enable IPv6 (Auto) seems to help for most users. Something to try.
No idea if or when this will be finally fixed. We don't get that info here.
- LeeGillieJun 09, 2023Aspirant
This may be it? My IPV6 was disabled. I enabled it, and set to auto config. Will see what happens, and will report back here.
Thanks so much for this!
- Lee