NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TyrellTed
Jan 08, 2022Tutor
Nighthawk X6 R8000 Dropping 5G-1 at random.
The 5g-1 network is crazy flaky, it will regularly drop internet connection. During the "good" times streaming music will regularly stop for a few second before reconnecting. The Logitech Circle secu...
plemans
Jan 08, 2022Guru - Experienced User
What channel is the 5ghz-1 set on?
What firmware are you currently on?
Do you have an external hard drive connected?
TyrellTed
Jan 08, 2022Tutor
Firmware Version V1.0.4.76_10.1.82
In advanced/home it shows as channel "36 + 40 + 44(P) + 48", in wireless settings the drop down is on channel 44
I do have an external hardrive connected.
- plemansJan 08, 2022Guru - Experienced User
I've seen a few rare instances where an external hard drive causes issues.
If you unplug the drive, reboot the router, and try it, does it stay stable?
- TyrellTedJan 08, 2022Tutor
No better :smileysad:
Infact the 5g-1 is no longer showing up, even tried unplugging and waiting 2 minutes.
Devices that can see it, can't actually connect.- plemansJan 08, 2022Guru - Experienced User
I take it your not using smart connect?
Is it specific devices having issues with it?
Reason I ask is the router is showing devices connected so its broadcasting/working.