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Forum Discussion
hayden_250
Feb 08, 2020Initiate
Nighthawk X6 R8000 not getting gigabit speeds
Hi so I recently got a nighthawk router because i was upgrading my internet to gigabit speeds and I wanted to get the best experience for it but i havent been able to get close to 1 gigabite speeds. ...
Spawn2031
Feb 12, 2020Tutor
So I was just able to fix the issue on my router without having to do a firmware downgrade or anything like that. Here's what I did to solve my issue...
1) Open a web browser and type in your router's IP (192.168.1.1 is default)
2) Enter your user name and p/w
3) Go to the Dynamic QoS tab
4) Uncheck "Enable Dynamic QoS"
5) Click the radio button below it that says "I want to define my internet bandwidth"
6) Enter in the proper numbers you should be getting and hit apply.
My internet speed immediately jumped to where it's supposed to be and is holding strong. I had to do the web login to the router interface b/c I couldnt find these options in the Genie interface. Hopes this helps!
- vitaminbp1Apr 08, 2020Initiate
I tried to set the speed manually, restarted the router, still getting max 200bps.
It's entirely sad that we can't get basic support past 90 days from Netgear.
After buying Netgear products for at least the last 15 years, time to find a company that supports it's product better.
I can get support from Asus on their motherboards years past the initial 1 year warranty, that will be my next router.
- RAL32Apr 19, 2020Initiate
I performed a factory reset and reinstalled my settings that I had backed up. I then disabled Dynamic QOS has recommended in some of the prior post.
NOTE:
Make sure you go the your internet settings under "Internet IP Address" and check "Use Static IP Address". This worked for me - gigabit speeds kicked in after I applied the settings (doing this may work without going through the factory reset)
- Fillip66Jan 25, 2021Initiate
I upgraded to 1Gig Xfinity from 200Mb. I could get over 350MB speed. I called Netgear and they refused to provide support unless I payed over $50 for a contract, WTF! I purchased the 4 year warrantyat Best Buy when I bought it so I got a refund adn purchased the
Asus AC5300 have not had a problen since, the support is better, the range is much better and it works!
P.S. The firmware upgrade for the Netgear R8000P does not work!
- jvancoJan 25, 2021TutorYep! Due to none of the posted fixes working for me, and not wanting to pay for support, I ended up purchasing an Asus router as well. I purchased the AX5700. Setup couldn't have been easier, and I'm getting my full Gig speeds. Congrats on being able to return it! I had mine for about a year and a half, with no extended warranty so I was out of luck. I'm not sure I will purchase another Netgear product going forward.
- NhebertNov 28, 2020Aspirant
It worked ! I had to say yes to QOS before it would take the speed I knew I was getting (400 down and 40 up using the 5GHZ radio)
Then once the numbers stuck, I turned off QOS and holy smoke did one run at 428 mbps wireless although 20 feet from the router, I had been stuck at 200 for awhile. Strange things happening.
- DaggzMar 29, 2021TutorI actually have the same issue and did just that before I found this post.
I logged into router, turned on and then off QoS (default was disabled) and set my speed manually (1000/1000) and it works. For a few hours, and then it resets back to about 200-280 Mbit/s, on all kinds of measuring sites. I'm wired with cat5e and have tested directly into the RJ45 outlet that receives the signal, plugged directly I get 950+ Mbit, but as soon as router is connected in between the outlet and PC, I am throttled.
I have found the issue and how to solve it, but the router keeps resetting the QoS and manual speed settings, every 2-3 hours, even though the interface shows the settings to still be the same.
So this router is faulty somehow and from reading multiple posts, it's not a device specific issue but rather a model specific issue.
I'm also surprised that a 250$ router has these issues that aren't even addressed and should I need support from Netgear, I'll have to pay even further $ for it... Least to say, I'm not likely to purchase other products from Netgear in the future as this is a truly disappointing experience and I can't seem to solve the issue no matter what I do.
Any tips or ideas from you guys in here would be greatly appreciated though, has anyone had the same issue with the proper settings being reverted despite showing them as being applied?
Thanks,
Best Regards
Daggz- jvancoMar 29, 2021TutorI hate to sound unhelpful, but the only way I was able to resolve this was to purchase a new router. I bought the ASUS RTAX86U. It worked flawlessly. After the lack of support on the Netgear, I will never purchase one of their products again.
- Fillip66Mar 30, 2021Initiate
I gave up on Netgear long ago because the support was terrible, I was able to return it to Best Buy
and purchased an Asus ROG GT-AC5300. I have not had a problem since. Asus ROG has exellent support, I would definately recommend Asus.
Z
- PEP420Feb 27, 2022Aspirant
I have the same issue. I wake up in the morning run a bandwidth test from my browser I get 250mbps and the same when connecting to the Netgear Nighthawk X6 R8000 using it's internal bandwidth check. I found also that manually changing the in the section QoS. Selecting "I want to define my bandwidth " I enter my bandwidth specs and select apply. run the test again on my browser, now my speed goes to 403mbps where it should be. But here is the issue it does not hold the information as I have to do this sometimes twice a day to get the bandwidth I am supposed to get. If I hit appy to the manual numbers I eneter shoudn't it hold those parameters I selected? Is there a fix for this?
Firmware version
V1.0.4.76_10.1.82- FURRYe38Feb 27, 2022Guru - Experienced User
I recommend doing a factory reset and setup from scratch. Do Not Enable the the following: Armor, Circle or QoS.
I'm on same v76 version and found that these seem to limit full bandwidth on 1Gb connections.
I've already reported the onboard speedtest is also inaccurate.
Also do not enable Smart Connect for WiFi.
- PEP420Feb 27, 2022Aspirant
Unfortunately I have factory reset the unit. I never use any of the things you mentioned as they do restrict bandwidth. so not sure what else I can do. I don't want to pay for support because they will only tell me things I have already tried. I guess I'll need to find another wifi router that actually accept parameters input. Thank you for your reply.