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Forum Discussion
hayden_250
Feb 08, 2020Initiate
Nighthawk X6 R8000 not getting gigabit speeds
Hi so I recently got a nighthawk router because i was upgrading my internet to gigabit speeds and I wanted to get the best experience for it but i havent been able to get close to 1 gigabite speeds. ...
Zman44
Feb 16, 2022Aspirant
I've been reading this thread and have to agree with most. Netgear has totally dropped the ball on this. I spend $$$ on their router only to find out that they say "firmware issue, we'll get to it" and when 90 days of support runs out I'm up the creek w/out a paddle. I've been hammering on Verizon about slow speeds. Looks like I get GB speeds when connecting desktop direct to ONT (Cat 6). As soon as the Nighthawk is connected speed drops to 245Mbps. Done with Netgear.
- FURRYe38Feb 17, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Zman44 wrote:
I've been reading this thread and have to agree with most. Netgear has totally dropped the ball on this. I spend $$$ on their router only to find out that they say "firmware issue, we'll get to it" and when 90 days of support runs out I'm up the creek w/out a paddle. I've been hammering on Verizon about slow speeds. Looks like I get GB speeds when connecting desktop direct to ONT (Cat 6). As soon as the Nighthawk is connected speed drops to 245Mbps. Done with Netgear.
- Zman44Feb 17, 2022Aspirant
What Firmware version is currently loaded? V1.0.4.76_10.1.82 (latest when I ran update check)
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Looks like a G-211M-CI completely shut down my home network early this morning. All devices off. Waited 2-3 minutes. Reconnected router to ethernet, powered on, rebooted desktop. Ran a Verizon Speedtest and now at 950GB. We will see how long this lasts. Did this previously a few months back as part of a troubleshooting effort. Perhaps I need to do it every month? Seems crazy.
- FURRYe38Feb 17, 2022Guru - Experienced User
See how long it does. I'm currently waiting on a R8000 router to arrive.
Has a factory reset and setup from scratch been performed since last FW update?
Be sure your using good quality LAN cable between the ONT and Router. CAT6 is recommended.
Zman44 wrote:
What Firmware version is currently loaded? V1.0.4.76_10.1.82 (latest when I ran update check)
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Looks like a G-211M-CI completely shut down my home network early this morning. All devices off. Waited 2-3 minutes. Reconnected router to ethernet, powered on, rebooted desktop. Ran a Verizon Speedtest and now at 950GB. We will see how long this lasts. Did this previously a few months back as part of a troubleshooting effort. Perhaps I need to do it every month? Seems crazy.