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Forum Discussion
Nighthawk X6 R8000 not getting gigabit speeds
Hi so I recently got a nighthawk router because i was upgrading my internet to gigabit speeds and I wanted to get the best experience for it but i havent been able to get close to 1 gigabite speeds. ...
I've been reading this thread and have to agree with most. Netgear has totally dropped the ball on this. I spend $$$ on their router only to find out that they say "firmware issue, we'll get to it" and when 90 days of support runs out I'm up the creek w/out a paddle. I've been hammering on Verizon about slow speeds. Looks like I get GB speeds when connecting desktop direct to ONT (Cat 6). As soon as the Nighthawk is connected speed drops to 245Mbps. Done with Netgear.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Zman44 wrote:
I've been reading this thread and have to agree with most. Netgear has totally dropped the ball on this. I spend $$$ on their router only to find out that they say "firmware issue, we'll get to it" and when 90 days of support runs out I'm up the creek w/out a paddle. I've been hammering on Verizon about slow speeds. Looks like I get GB speeds when connecting desktop direct to ONT (Cat 6). As soon as the Nighthawk is connected speed drops to 245Mbps. Done with Netgear.
What Firmware version is currently loaded? V1.0.4.76_10.1.82 (latest when I ran update check)
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Looks like a G-211M-CI completely shut down my home network early this morning. All devices off. Waited 2-3 minutes. Reconnected router to ethernet, powered on, rebooted desktop. Ran a Verizon Speedtest and now at 950GB. We will see how long this lasts. Did this previously a few months back as part of a troubleshooting effort. Perhaps I need to do it every month? Seems crazy.
See how long it does. I'm currently waiting on a R8000 router to arrive.
Has a factory reset and setup from scratch been performed since last FW update?
Be sure your using good quality LAN cable between the ONT and Router. CAT6 is recommended.
Zman44 wrote:
What Firmware version is currently loaded? V1.0.4.76_10.1.82 (latest when I ran update check)
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Looks like a G-211M-CI completely shut down my home network early this morning. All devices off. Waited 2-3 minutes. Reconnected router to ethernet, powered on, rebooted desktop. Ran a Verizon Speedtest and now at 950GB. We will see how long this lasts. Did this previously a few months back as part of a troubleshooting effort. Perhaps I need to do it every month? Seems crazy.
Has a factory reset and setup from scratch been performed since last FW update? Yes. Multiple times.
Be sure your using good quality LAN cable between the ONT and Router. CAT6 is recommended. I installed all Cat 6 cable. I tested and all connections are good. Verizon also tested with same results.
Connecting desktop direct to ONT has always resulted in 900+Mbps speeds U/L & D/L (essentially Gb speed).
Good luck with the R8000.