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Forum Discussion
Nighthawk X6 R8000 ping spikes and DNS problems
I bought a Nighthawk X6 R8000 router (Firmware Version V1.0.4.76_10.1.82) for my domestic use. I've a raspberry PI, a NAS (with 2 ethernet connections), and a smart tv connected to the LAN and tw...
Maybe I was unclear. The problem is not finding a nice and tidy list of all possible firmwares for my model.
The problems are to (1) enstabilish that this is a FW problem and not an HW problem, and in that case (2) find the FW which (i) solves all my problems and (ii) doesn't introduce new problems and (iii) it doesn't have security holes (it's still an outdated FW).
As for (1) my hope was that giving enough details of my problem and my configuration someone could recognise the problem as a common one or spot come criticities in my configuration or suggest some targeted tests.
As for (2) ideally I'd like to know the most stable version of the FW that people generally use with the least complains/issues. If this is known.
Hope this clears things up.
List of allf available FW versions is seen here:
https://www.netgear.com/support/product/r8000.aspx#download
There is known problems with DNS and recent FW versions.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
It's connected to an Openreach (BT) Huawei 4-port modem. It's worth noting that I was using a BT stock wifi router before I switched over this NG one. I swtiched over this NG router around the same time I upgraded my NAS to a new model (I'm adding this info just in case it's relevant).
I didn't had these issues with the previous BT wfi router (I had others, mostly in terms of latency and coverage, heve the upgrade to a better router).
So, the DNS problems are likely to be related to the latest version of the FW. Do you think that the strange behaviour of the ping spikes are concerning and/or related to the FW as well?
Is the modem just a modem only or is there a built in router at the modem? Sometimes, 4 ports on a modem can inidicate having a built in router.
Testing pings will need to be done with a wired PC and connected to the ISP modem first to see if there are any issues there using pingplotter.com test sofware. Then connected with a wired PC with the R series router online. If the ISP modem is just a modem.
As suggested though, there are known issues with recent FW on the NG router. So you'll need to downgrade FW.
Yes, but even if BT is a router, the sole thing connected to it is the NG router. The pings I've performed are a WLAN and a LAN ping to the NG router directly, not external. These are NG intranet pings so the packets shouldn't have been transmitted to the BT modem/router at all, amirite?
Do you have other devices connected to the router while pinging the router or just wired PC?
Almost nothing else in both tests. But again, the ping spikes are more a curiosity rathern than a problem. I'll try to downgrade the FW in inverse chronological order until the problem is solved.
Thanks for the help.