NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk X6 R8000 providing slow speeds
So I recently bought a Nighthawk X6 R8000 to improve my sky internet. after I followed the instructions and set it up I ran 6 speed tests where I averaged 15.39 download speed and 0.24 upload speed, ...
okay yeah, was very confused my self but I just binged a lot of youtube videos and not I feel like I fixed the problem.
I ended turning off the sky routers wireless wifi so that only the new router would send the wifi out and the sky router would only provide it internet. I guess its in modem mode now then.
thank you for all your help so far, is there any recommended setting that would further improve the wifi or do you recommend I just leave the wifi along now.
Right now, you have me quite confused?
Fraser101 wrote:
Okay thank you for the modem tips and my internet speeds before I put the new router in where at 2.14 download and 0.35 upload ( I noticed that the upload was intact faster sorry ) and I tested from my computer for both tests and did one or two wireless test which o forgot the results but they where low.
As for putting my router into bridge mode. I’ve heard that that is against the sky terms of service and they do not allow it ( I am Unsure if this is true I will call to ask ).
Sky is meant to provide me with fibre broadband and the router for that is just there normal standard router, fibre is meant to provide around 36Mbs ( what there site says ).
I have no idea what was the tested speed direct from the SKY 'modem' or even if it is modem only or modem/router?
" my internet speeds before I put the new router in where at 2.14 download and 0.35 upload"
Was this testing BOTH wired and wireless from the SKY whatever? If so, you WILL not get better speed out of ANY router. Routers can't make speed coming in faster. I'm not sure you understand that?
I just GOOGLED "sky modem bridge mode" and found a LOT of hits. Not only that, SKY has forums. See https://helpforum.sky.com/ and you might have better luck there getting help?
Sorry, but I can't be of more help.
okay yeah, was very confused my self but I just binged a lot of youtube videos and not I feel like I fixed the problem.
I ended turning off the sky routers wireless wifi so that only the new router would send the wifi out and the sky router would only provide it internet. I guess its in modem mode now then.
thank you for all your help so far, is there any recommended setting that would further improve the wifi or do you recommend I just leave the wifi along now.
Although I can now see the screen capture you posted, 'we' still don't know what exactly the SKY service is providing you? That and how close the router is matching that?
Are you just worried about wireless? You've never mentioned what the devices are nor the SSID on, or the speeds from the router AND from the SKY modem when in router mode and you connected to that?
Yes, the SKY should be in MODEM only mode, not wireless signal transmitting. That always removes the possibility of Double NAT and interference.
If you DO have a Windows device, get a program like Acrylic (https://www.acrylicwifi.com/en/wlan-wifi-wireless-network-software-tools/wlan-scanner-acrylic-wifi-free/) and on a wireless PC run it. It will show the individual bands and channels as well as the strength of the channels. On the left I posted a screenshot from my PC and Acrylic showing the 2.4Ghz networks. I've obscured my SSID names and the graph below shows 2 on channel 11, and mine, in RED, on channel 9. When you run it, check the surrounding SSID's your PC can see (all 3 SSID's as well and the 5Ghz tab will show both SSID's of yours) which is less used (or empty) or if they are all in use, the one with the lowest strength or number of SSID's on it. Move the WIRELESS settings to that band. Don't want to bother, no problem, just change them and test to see which is the best.
One final note, if your true ISP speeds are that low, TEST streaming with QoS on, at those low speeds it can help streaming but could make other uses of the Internet slower, especially if streaming at that time.
I think I'm going to leave the bands alone since I still don't really understand it, I may look into it more in depth so I can understand it in the future but at the moment the wireless seems to be fine and fast enough at the moment but I will keep what you said in mind for when I understand what you said with more confidence.
I don't know if there's any way to make wired even faster and stronger since I do game a lot and really would like a very fast internet speed fo that, if there's any settings or ways to do that feel free to say please( just really try to simplify it, I'm really new to this stuff as I just started getting in to tech and that recently) .
Thanks again for your help
