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Forum Discussion
michaelwong
Jul 14, 2017Aspirant
Nighthawk X6 R8000 Router Firmware Update Issue
There is no way for my router to update the firmware. Tried Router Update / A router firmware upgrade is avaliable with no luck. Please help. Thanks.
- Jul 17, 2017
Hi michaelwong,
Make sure to unzip the downloaded file. The file that should be loaded on the router has the .chk extension.
michaelwong
Jul 15, 2017Aspirant
The firmware downloaded from Netgear support should be valid. However, the update is not working.
JamesGL
Jul 17, 2017Master
Hi michaelwong,
Make sure to unzip the downloaded file. The file that should be loaded on the router has the .chk extension.
- JamesGLJul 20, 2017Master
Hi michaelwong,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.- michaelwongJul 27, 2017Aspirant
Is there any other way to perform update of firmware?
- michaelkenwardJul 27, 2017Guru - Experienced UserYou could reset the device to the factory settings and see if that works.
- michaelwongJul 24, 2017Aspirant
Tried unzip the zip file. It is not helping.
- michaelkenwardJul 24, 2017Guru - Experienced UserYou seem to be going through several updates in one leap. You are five behind the latest. It should work, but you could try using an intermediate firmware. First try the one after your current version.
- michaelwongJul 27, 2017Aspirant
Tried the following version:
R8000-V1.0.3.26_1.1.18.zip
R8000-V1.0.3.4_1.1.2.zip
Same error message "This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product. " is returned