NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AnthonyL
Nov 24, 2019Aspirant
Nighthawk X6 R8000 slow after Firmware update to 1.0.4.46
Long story short, Firmware version 1.0.4.46 reduced throughput on my Netgear Router by half! Rolling back to 1.0.4.28_10.1.54 resolved the issue. Long story. I was experiencing slow internet con...
plemans
Nov 24, 2019Guru - Experienced User
I've read of several people having issues with the newest firmware on the R8000. Most have been resolved with the downgrade to a version getting rid of armor. Hopefully they're working on a fix.
myersw
Nov 24, 2019Master
plemans wrote:Hopefully they're working on a fix.
Oh you wishful thinker. When was the last time Netgear released a firmware that actually fixed things? Not in the last year according to my experiences.
- AnthonyLDec 02, 2019AspirantMy last reply was not a reply to this message.
- DefD35Dec 11, 2019Initiate
Ugh. I am having the same slow issues. With the lastest firmware version my speed dropped about 700 mbps!!!! Ive done everything. possible, rebooted, reset, went through all settings, turned of disney circle, rolled back to a older firmware version, etc... and nothing works. It's very frustrating because it was working just fine until a few weeks ago ( No its not my ISP). I directly connected my PC from the internet coming into the house and I am getting 850-900 mbps and when I plugged it into my wifi router it drops to 250!!!! I can't even get support to help without paying them! REALLY?? Pay hundreds of dollars for their product and they don't standby it with free support. Problems like this cause people to use other products, which I will be doing if this problem doesn't straighten out.
- plemansDec 11, 2019Guru - Experienced User
DefD35 wrote:Ugh. I am having the same slow issues. With the lastest firmware version my speed dropped about 700 mbps!!!! Ive done everything. possible, rebooted, reset, went through all settings, turned of disney circle, rolled back to a older firmware version, etc... and nothing works. It's very frustrating because it was working just fine until a few weeks ago ( No its not my ISP). I directly connected my PC from the internet coming into the house and I am getting 850-900 mbps and when I plugged it into my wifi router it drops to 250!!!! I can't even get support to help without paying them! REALLY?? Pay hundreds of dollars for their product and they don't standby it with free support. Problems like this cause people to use other products, which I will be doing if this problem doesn't straighten out.
DefD35 Everyone's situation is slighly unique. Please start your own thread so we can help troubleshoot your issue.
Include:
Firmware on router.
modem.
device info you're testing with.
In terms of the support, it says on the box/website 90 days of free support. You can't expect a company to provide support for the lifetime of the device or there wouldn't be a profit margin. This is typical of networking companies and not unique to Netgear alone. The support is to get products installed and up and running.