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Forum Discussion
mjohnson24
Jan 29, 2022Aspirant
Nighthawk X6 R8000 slow speeds wired and wireless any device
When i plug my computer into my cable modem then i get up to 300mbs down but when i plug into my routyer i only get maybe 30-40 down max. Have rolled back firmware to previous version and nothing. En...
- Jan 30, 2022
UPDATE:
I found the issue! It was my mistake and I completely forgot about what I did. I went from my cable modem to a UPS battery backup then to my netgear router. Problem is my UPS battery backup was only capable of slow speeds. Thats why.
Thanks for the help and all! Appreciate it and your time.
plemans
Jan 29, 2022Guru - Experienced User
1. what firmware version are you on?
2. what modem/gateway is it connected to?
3. what device are you testing on?
4. how are you testing speeds? wired? 2.4ghz? 5ghz?
5. what sites are you testing on?
mjohnson24
Jan 30, 2022Aspirant
1. The lastest version. Have tried the previous version as well. (1.0.4.76 and 1.0.4.74)
2. Comcast Cable Modem
3. Testing on my Desktop and laptop. Everything, cables and devices are GB rated.
4. Testing speeds wired. Again direct to modem i get up to 300mbs but going through router first its only like 30-40 maybe.
5. speediest.net and xfinity speedtest website as well and the speedtest button inside my routers admin management as well.
- plemansJan 30, 2022Guru - Experienced User
Do you have IPv6 enabled?
After changing firmwares, did you factory reset? or just the once?
After a factory reset, have you checked the speeds using all the default settings?
- mjohnson24Jan 30, 2022Aspirantso as far as reset i did it before anything. I havent tried the reset after changing firmware now with default settings but the only thing i changed after firmware was wireless nanes so its still technically default for everything else.
For IPv6, unless its on by default no but i havent checked to make sure.
But i actually did test speeds come to think about it after i changed to previous firmware. Thats one of the first things i did.
I know its something with my router cause it happens on any device - mjohnson24Jan 30, 2022Aspirant
So no IPv6 is not enabled.
I initially reset to factory with latest firmware. Then i reloaded the same latest firmware and didnt work. I then reverted back to firmware version V1.0.4.74_10.1.80 and still did the same thing. I am in the process of reverting to factory with V1.0.4.74_10.1.80 to see if it does anything.I reset to factory with 1.0.4.74_10.1.80 and did a speed test with facotry settings and its 52.23mbs down and 12.02mbs up going through my nighthawk router to my cable modem.
- mjohnson24Jan 30, 2022Aspirant
here is a quick question. If my cable modem isn't in bridge mode and i have a netgear nighthawk router plugged into it, could that make a difference? Should i put my modem in bridge mode?
- mjohnson24Jan 30, 2022Aspirant
UPDATE:
I found the issue! It was my mistake and I completely forgot about what I did. I went from my cable modem to a UPS battery backup then to my netgear router. Problem is my UPS battery backup was only capable of slow speeds. Thats why.
Thanks for the help and all! Appreciate it and your time.