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Forum Discussion
Solved
Nighthawk X6 R8000 suddenly blocking all access
It can be a go incidence but since I have a USB3 SSD connected to the USB3 port the connection gets lost after a while.
Sometimes a day but also after several hours.
Meaning I can not connect to ...
Does the SSD have its own power supply? If not, that could be the problem? That it works on USB 2.0 might be because it draws less power operating that way? I'd be pretty sure that drive isn't on the Compatibility list.
To ensure the hardware isn't a problem, I'd get a drive that is on the Compatibility list try that and see if it works. Also any cheap flashdrive that is USB 3.0 should work and you can try that.
Here is the LIST from Aug. 30th this year and it isn't very long of KNOWN TESTED drives. Not on the list (and not broken down by USB 2/3) then you might not have a 'case'.
Amazing!!!
I just connected a new super professional USB3 shielded 10 foot cable and the Nighthawk crashed again.
Why does Netgear NOT solve this problem and why can I NOT log a issue request at their servicedesk?
90 days maximal technical support while in the Netherlands minimal 1 year support is mandatory.
However I connected the SSD to the USB2 port and yes 'the problem is solved'.
Yes 'solved' between qoutes because I paided a hugh amount of money for this router and it pops up with these kind of issues.
I recommend Netgear solves this problem asap and delivers a new firmware on the market.
Does the SSD have its own power supply? If not, that could be the problem? That it works on USB 2.0 might be because it draws less power operating that way? I'd be pretty sure that drive isn't on the Compatibility list.
To ensure the hardware isn't a problem, I'd get a drive that is on the Compatibility list try that and see if it works. Also any cheap flashdrive that is USB 3.0 should work and you can try that.
Here is the LIST from Aug. 30th this year and it isn't very long of KNOWN TESTED drives. Not on the list (and not broken down by USB 2/3) then you might not have a 'case'.
Amazing!
My SSD is not in the mentioned list but I attached an external poweradapter to the SSD with the original short USB3.1 cable and all seems to work fine now.
A longer USB3 cable is NOT the solution considering now the lenght increases the cable resistance and the problem will just occur sooner.