NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Hodgiee's avatar
Hodgiee
Follower
Jan 30, 2022

Nighthawk X6 R8000

Isn't letting me login with my Security Questions. Keeps saying informtion doesn't match. I just want to log in getting frustrated please help

 

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jan 30, 2022

    Problem with the password recovery feature is that if you didn't set it up (or don't get answers correct) there isn't a correct response and it just circles. 

    If it doesn't work and you don't know the password for the router, you'd have to factory reset to get back in. 

    Push and hold reset for 7-15 seconds while powered on and then reinstall the router. 

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 30, 2022

    Please move this thread to the Nighthawk Router forum. Thank you.