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Nighthawk X6 Router - New Devices Need To Be Next To Router for Initial Set-up/Connection to WiFi
The Nighthawk wireless works fine, after devices make the initial connection. However, in order to connect a wireless device (phone, tablets etc), the device needs to be within 10 feet of the router ...
SnowMiser wrote:The Nighthawk wireless works fine, after devices make the initial connection. However, in order to connect a wireless device (phone, tablets etc), the device needs to be within 10 feet of the router with no obstructions. I had to mount the router outside of the equipment closet, above the door, to help with this issue. Once a device connects to the wifi (either 2.4 or 5gb) it can connect from anywhere in the house. But that initial connection requires users to be next to the router. What settings can I change to make this work like a normal router?
Nighthawk X6
Firmware V1.0.4.84_10.1.84
Modem: Spectrum Cable DOCSIS 3.1 eMTA
Just to be clear, what model router are your talking about? An R7900 or R8000?
In your user configuration, do your have Smart Connect enabled?
Do you have separate SSIDs for your 2.4 GHz and 5 GHz band?
What material is used to make the walls of your equipment closet?
Using a Nighthawk X6 Model R8000, AC3200
Answers:
In your user configuration, do your have Smart Connect enabled? Smart Connect is NOT enabled
Do you have separate SSIDs for your 2.4 GHz and 5 GHz band? Yes, each band has a different SSID
What material is used to make the walls of your equipment closet? Closet wall is 1/4 drywall, but the router is now outside of the closet, above the closet door, in the main hallway with zero interference.
Thanks
SnowMiser wrote:Using a Nighthawk X6 Model R8000, AC3200
Answers:
In your user configuration, do your have Smart Connect enabled? Smart Connect is NOT enabled
Do you have separate SSIDs for your 2.4 GHz and 5 GHz band? Yes, each band has a different SSID
What material is used to make the walls of your equipment closet? Closet wall is 1/4 drywall, but the router is now outside of the closet, above the closet door, in the main hallway with zero interference.
Thanks
In the advanced wireless setup, disable the auto channel option for each band and manually select channel 6 for the 2.4 GHz band and channel 44 for the 5 GHz band.
The auto channel selection process can often get into a loop with various devices trying to connect to the Wi-Fi and select a channel.
Do you have any sources of RF interference in the area you are operating your Wi-Fi? These sources could be cordless phones, microwave ovens, other Wi-Fi routers or gateways?
In the same advanced wireless setup screen, recommend you disable 20/40 MHz coexistence.
Hi - auto channel selection was already off; was set to 8 for 2.4 and 44 for 5g. I switched it to 6/44.
Microwave/kitchen is on other side of house, several walls in between.
No cordless phones.
Another router acting as bridge is upstairs, opposite corner of the house. Did not have an issue with this setup with the previous router that the Nighthawk replaced, so I am leaning towards the Nighthawk/settings being the issue. I just do not know what else to tweak. I will attempt to link a new device later and let you know. Thanks