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trusyty's avatar
trusyty
Follower
Feb 17, 2018
Solved

Nighthawk X6 router speed testing at 120mb/s when modem is testing 400+mb/s

We are in LA and have Spectrum internet with over 400mb/s speeds (tested and confirmed from modem). We just had an installer out that re-wired for the newer internet. Now, just days later, we are get...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Feb 23, 2018

    Hi trusyty,

     

    What is the firmware version of the router? Make sure to update it.

    Disable QoS.

    Reset and reconfigure.

     

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Feb 23, 2018

Hi trusyty,

 

What is the firmware version of the router? Make sure to update it.

Disable QoS.

Reset and reconfigure.

 

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Feb 27, 2018

    Hi trusyty,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.