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Forum Discussion
Donncha
Aug 20, 2024Aspirant
Nighthawk X6 Smart Wi-Fi Router (R8000) - AC3200 - much slower than modem
I have 600 mbps upload/download speed fiber optic service. When i connect a PC directly to the modem I get >600mbps service. When I connect the modem to my router then hard wire to the router I...
Donncha
Aug 21, 2024Aspirant
What Firmware version is currently loaded? v1.0.4.84
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? NOKIA XS-010G-Q
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. As I stated earlier, all LAN cables are new, tested CAT6 cables.
I did the factory reset and confirmed I had all the additional features turned off. I had improvedspeed when I connected directly up to a LAN port, got the same speed as my ISP states is in my plan. WiFi speed lower , about 50% or less, even when my PC was right next to the router. Maybe that is normal and expected.