NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk X6S AC-4000 - no internet access
I have an AC-4000 that has functioned well for about 3 years. We recently had a very close lighting strike; our neighbor’s house was slightly damaged, but we only experienced a loss of internet conne...
What actual router do you have? AC4000 is a speed
What modem/gateway is it connected to?
Are you able to connect to the routers gui through the browser and access it?
Are you able to access the modem?
Does internet work if directly connected to the modem?
Have you tried resetting both the modem and the router and starting over?
Lightning is great at resetting devices improperly.