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Forum Discussion
douglo
Apr 07, 2024Aspirant
Nighthawk X6S AC3000 MU-MIMO Smart Wi-Fi Router have no internet
My router was working normally until one day when I woke up, no device detected the router's Wi-Fi network, and the main router did not detect the device (it is worth mentioning that the router used it as a secondary router to provide Wi-Fi and it was connected through an outlet. internet on the wall to the main wifi) now the router still has the same problem and it won't let me factory reset it either because pressing the reset button for several seconds doesn't make the light blink as indicated in the manual, and I can't access the router via connection either. lan because none of the ports detect devices
7 Replies
- plemansGuru - Experienced User
what are the led's on it doing?
Did you hold the reset for up to 15 seconds while powered on?
Is it in access point mode side its a secondary router?
- dougloAspirant
- The LEDs turn on well, in the first instance, but the internet LED does not (check if it is the cable, but it is fine), then the wifi network LEDs do turn on only that there is no signal and if I connect an Ethernet cable the leds don't turn on.
- When the router starts up, first those LEDs that I mentioned turn on well, then they turn off, followed by the Internet and Ethernet LEDs that turn on briefly, but they turn off and it goes back to the previous thing that I mentioned and until there it remains, it does not receive or give a signal nowhere.
- As for restarting, I tried it even longer and it didn't reset, the LEDs remained the same and nothing changed.
- At first I didn't configure it as an access point, I forgot that, but it worked since it is the secondary router, but since I can't access the router anywhere I can't place it as an access point.- plemansGuru - Experienced User
what modem/gateway is it connected to?
Did you replace the cable? Sometimes a cable checker will be fine but the cable not be fine because a cable tester just sends a signal that it either receives or not. A sketchy cable can pass electricity but a bad signal when it encodes information.