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Forum Discussion

Aspirant

Dec 05, 2021

Nighthawk X6S AC3000 MU-MIMO Smart Wi-Fi Router (R7960P) Firmware Update Failure

I have a router running firmware version V1.4.1.44_1.3.5 and am attempting to update to the current version R7960P-V1.4.2.84_1.3.42 and following the instructions on the Netgear website it fails. I ...

Guru - Experienced User

Dec 05, 2021

What happens if you try to load the v50 version in sequence?

FYI we are seeing others with this same router model seeing this problem as well. Though I didn't see it on mine however I have mine in wireless bridge mode as was able to get mine updated to v84.

Mark1955
Aspirant
Dec 05, 2021
Furrye38,
Tried this and the same result. When I select the file and select it to run, it seems to run for about 5-10 secs and then the router will reboot. Is does take a fair amount of time for it to refresh the screen but it does not display any failures, only shows that the same version is still installed. I am downloading a TFTP client and will try it that way to see if I can at least validate that the file is uploading without issues and let you know.

Mark
- FURRYe38
  Guru - Experienced User
  Dec 05, 2021
  Let us know how it goes.
  
  What browser are you using?
  
  Wonder if you put yours in wireless bridge mode, update FW then back to router mode, if it would work.
  - Mark1955
    Aspirant
    Dec 05, 2021
    FURRYe38
    When I use the client, it sits at block #0 and does nothing at all, I tried using both port 1 and port 4 with my connection to the router and nada. You suggest flipping to wireless bridge mode.....where is that located :) as I will try anything to see if I can get past this...
    Mark