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Nighthawk X6S AC4000 R8000P-Lose internet connection every other day
From November 16, 2017 until today (Jan. 19, 2018) my Netgear router, model R8000P Nighthawk X6S Tri-band has lose internet connection every other day. To get it back I have to unplug the router, plu...
Just an update on my lose internet connection isssues; as of Friday Jan 26, the Dlink router hasn't lost any connection at all. I've disabled the Dlink router, enabled the Netgear X6S R8000P router back in service, downgraded a previous version of the fimrware, and as of Friday afternoon (Jan 26) until the present Sunday Jan 28 at 12:30 AM, the Netgear hasn't lose connection either. The following gives instructions on how to download, the new firmware to your router. Do not upgrade using a wireless connection. Go to Netgear Support page; sign in; click on Download; enter he Product name or model number; Next page, right side Firmware/software; click on the down arrow "v"; and look for firmware V1.1.4.6
This is the version that's working for my router right now,wihout losing internet connections. Aslo keep in mind, this is for the Netgear X6S AC4000 model R8000P router.
Yeah, originally I wrote to Netgear in Dec. 2017 to address this issue, and it's now Feb. 2018, and still haven't hard from them, but in the meantime, I did a little researching, and found the mentioned solution, and so far (knock on wood), it's working. I haven't lose internet connection now going on 3 weeks now. So it's working for me.
How did you "write to Netgear in Dec. 2017" about this issue? As I mentioned before, I can't find any way to contact them that doesn't require first paying them money for a support contract.
Facebook messenger!
This is too funny... For my R8000P, I experience the dropping issue every hour on the hour. Lasts for just a minute or two and occurs on all devices whether connected by wifi or wired.
Current firmware is: 1.3.0.8
Router wants to update to: 1.3.0.10_1.2.2
This weekend I am going to upgrade the FW to 1.3.0.10_1.2.2 and monitor. If that doesn't resolve, I am going to downgrade to 1.1.4.6_1.1.85 and then monitor.
Does anyone feel that I should take a different route?
wrote:This is too funny... For my R8000P, I experience the dropping issue every hour on the hour. Lasts for just a minute or two and occurs on all devices whether connected by wifi or wired.
That sounds like a different problem than the one other posters here are having. For us, after a day or two of operation network speed grinds to a halt and doesn't come back until we power-cycle our routers.
It probably won't hurt to try upgrading or downgrading the firmware, but my suspicion is that it isn't going to solve your problem.