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Forum Discussion
ja95606
Jan 19, 2018Guide
Nighthawk X6S AC4000 R8000P-Lose internet connection every other day
From November 16, 2017 until today (Jan. 19, 2018) my Netgear router, model R8000P Nighthawk X6S Tri-band has lose internet connection every other day. To get it back I have to unplug the router, plu...
- Jan 28, 2018
Just an update on my lose internet connection isssues; as of Friday Jan 26, the Dlink router hasn't lost any connection at all. I've disabled the Dlink router, enabled the Netgear X6S R8000P router back in service, downgraded a previous version of the fimrware, and as of Friday afternoon (Jan 26) until the present Sunday Jan 28 at 12:30 AM, the Netgear hasn't lose connection either. The following gives instructions on how to download, the new firmware to your router. Do not upgrade using a wireless connection. Go to Netgear Support page; sign in; click on Download; enter he Product name or model number; Next page, right side Firmware/software; click on the down arrow "v"; and look for firmware V1.1.4.6
This is the version that's working for my router right now,wihout losing internet connections. Aslo keep in mind, this is for the Netgear X6S AC4000 model R8000P router.
eriahoy
Feb 09, 2018Aspirant
And you were correct... problem is not solved. Have a thought?
jikamens
Feb 09, 2018Apprentice
wrote:And you were correct... problem is not solved. Have a thought?
This is a different problem, so start a new discussion about it or search the community to see if anyone else has encountered it.
Also, given your description, it sounds to me more like a problem with your ISP than with your WiFi router, though that's difficult to say for certain. You might want to contact your ISP and ask for their advice.