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Forum Discussion
Solved
Nighthawk X6S AC4000 R8000P-Lose internet connection every other day
From November 16, 2017 until today (Jan. 19, 2018) my Netgear router, model R8000P Nighthawk X6S Tri-band has lose internet connection every other day. To get it back I have to unplug the router, plu...
Just an update on my lose internet connection isssues; as of Friday Jan 26, the Dlink router hasn't lost any connection at all. I've disabled the Dlink router, enabled the Netgear X6S R8000P router back in service, downgraded a previous version of the fimrware, and as of Friday afternoon (Jan 26) until the present Sunday Jan 28 at 12:30 AM, the Netgear hasn't lose connection either. The following gives instructions on how to download, the new firmware to your router. Do not upgrade using a wireless connection. Go to Netgear Support page; sign in; click on Download; enter he Product name or model number; Next page, right side Firmware/software; click on the down arrow "v"; and look for firmware V1.1.4.6
This is the version that's working for my router right now,wihout losing internet connections. Aslo keep in mind, this is for the Netgear X6S AC4000 model R8000P router.
Solved? Are you joking? That is not solved. We spent good money on these and they simply dont work. What a waste of time energy and money.
The insult to injury—you have to pay for support. Hmm. Build a unit that does not work then charge people when they fail. Excellent business model. Unreal.
- The issue is not the device it was a bug in the firmware. They issued a statement with a temporary fix to downgrade the firmware until they released the update that patched the bug. Ever since I downgraded it has worked perfectly. Have not had to reboot it in weeks.
YungSynthlord wrote:
The issue is not the device it was a bug in the firmware. They issued a statement with a temporary fix to downgrade the firmware until they released the update that patched the bug. Ever since I downgraded it has worked perfectly. Have not had to reboot it in weeks.Please include the version of firmware that is working for you. Stating I downgraded does not help others with similar issues.
- I did I made a different post detailing that I spoke to customer service. You have to downgrade while hardwired to the device. I am running 1.1.4.6. I have not had to touch the router in weeks have had no drops no issues.
Have fun getting hacked to holy hell with all those security vulnerabilities in your ancient firmware. But hey, at least the $300 device you got isn't breaking every 2 days. Rusia will be glad to see their botnet device is stable :)
I downloaded and installed Beta Firmware version R8000P_V1.4.1.23_1.2.20 released July 3rd. It has been installed for almost 48 hours with no problems encountered to date. I looked for my previous post, but I could not find it. The link to the beta version was found in that thread, but the thread seems to have been cleaned out.
