NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ja95606
Jan 19, 2018Guide
Nighthawk X6S AC4000 R8000P-Lose internet connection every other day
From November 16, 2017 until today (Jan. 19, 2018) my Netgear router, model R8000P Nighthawk X6S Tri-band has lose internet connection every other day. To get it back I have to unplug the router, plu...
- Jan 28, 2018
Just an update on my lose internet connection isssues; as of Friday Jan 26, the Dlink router hasn't lost any connection at all. I've disabled the Dlink router, enabled the Netgear X6S R8000P router back in service, downgraded a previous version of the fimrware, and as of Friday afternoon (Jan 26) until the present Sunday Jan 28 at 12:30 AM, the Netgear hasn't lose connection either. The following gives instructions on how to download, the new firmware to your router. Do not upgrade using a wireless connection. Go to Netgear Support page; sign in; click on Download; enter he Product name or model number; Next page, right side Firmware/software; click on the down arrow "v"; and look for firmware V1.1.4.6
This is the version that's working for my router right now,wihout losing internet connections. Aslo keep in mind, this is for the Netgear X6S AC4000 model R8000P router.
YungSynthlord
Jun 13, 2018Aspirant
The issue is not the device it was a bug in the firmware. They issued a statement with a temporary fix to downgrade the firmware until they released the update that patched the bug. Ever since I downgraded it has worked perfectly. Have not had to reboot it in weeks.
myersw
Jun 21, 2018Master
YungSynthlord wrote:
The issue is not the device it was a bug in the firmware. They issued a statement with a temporary fix to downgrade the firmware until they released the update that patched the bug. Ever since I downgraded it has worked perfectly. Have not had to reboot it in weeks.
Please include the version of firmware that is working for you. Stating I downgraded does not help others with similar issues.
- YungSynthlordJul 12, 2018AspirantI did I made a different post detailing that I spoke to customer service. You have to downgrade while hardwired to the device. I am running 1.1.4.6. I have not had to touch the router in weeks have had no drops no issues.
- metalfiiishJul 12, 2018Guide
If you call that a fix, I guess. you do know that it is riddled with security vulnerabilities and youw ill likely be compromising your entire network? Do you like being part of Russia's botnet? Do you care if your personal information is stolen to commit fraud? If not then sure your good to go my dude.