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Forum Discussion
Solved
Nighthawk X6S (R7900P) drops Internet connection after several days
I am running firmware 1.4.1.30_1.2.26 which is supposed to be the latest available and have noticed this described behavior which happens every few days or so. What I finally noticed is that the wif...
My solution ended up returning the router and buying a different one. I went with an Orbi mesh system and configured it the same way I had the Nighthawk X6S. My problems have disappeared and my network is stable.
A good friend of mine also had one of these Nighthawk X6S routers which stopped working altogether after a few months so he also switched out routers.
I am a surprised that the problems persist (still) and that Netgear would allow itself to get a black eye over lack of response or providing fixes to their products.
Have you tried to set a new DNS in the routers settings?
DarrenM
I have configured external DNS servers (OpenDNS.com) in the router and when troubleshooting the wireless client I entered the same DNS servers and name resolution worked once again. This tells me that the servers were up and running at the time the network "went down." Can you advise what the troubleshooting line of thought is when you suggest I try a different DNS server?
The thing that makes me suspect hung DNS services (in the router) is that after a reboot of it, everything comes back to normal in the network. A memory leak perhaps that after a certain period causes the service to hang or crash?
- My router is also experiencing loss of the internet after about a week or two. I’m using 1.1.1.1 DNS service. I’ve just been restarting the router. After reading all the issues with the firmware over the last year I was hoping this router would be ok by now. I hope you’re personal research points to a DNS problem and a new firmware update corrects this issue.
- I’m now having the same issue. All started right after downloading a Aprilaire app to my phone. I’m sure it’s not related but I have to use manual DNS. ISP has been out and changed out the modem and I’ve ruled out everything else, did a hard reset... nothing fixes the issue other then manual DNS.... has to be a firmware issue.