NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Krislafreniere's avatar
Mar 26, 2021

Nighthawk X6S will not update firmware

Tried every way to ugrade firmware on my X6S.  Nothing works.  I have heard that the only option is to get an RMA.  I am asking Netgear to step up and solve this issue for once and for all.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You'd want to contact support. These are the community support forums where members of the public try to help out. 

    We're not netgear. 

    Click on "mynetgear" at the top. register an account and the device. From there you can contact support. 

  • Yes, having the exact same problem. Tried using the app, then the login page and finally downloaded the firmware and tried to update over ethernet. Nothing works. Very frustrating. Is there any solution to this?