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Nighthawk X8 R8500 ethernet port not recognized after firmware update
My Netgear Genie says that there is no ethernet cable hooked up to the main ethernet port. It suggested trying different cables or reconfiguring the port. I have tried several different cables; all w...
james2720502 Thank you for responding but moreover, thank you for actually reading what I wrote. I ended up paying an IT site to help me. And wouldn't you know it, they had the problem solved within 10 minutes. Oddly enough, they asked the same questions you have and it lead to a solution. Again, thank you for asking valid, pertinent questions; instead of giving me attitude like "netwrks" did.
Hopefully, you let the router finish the firmware upgrade.. Follow the Reset to Factory Default instructions on the top of Page 182 of the router manual.
Thank you for replying to my message. I didn't stop the process. I waited for quite a while hoping the normal process was taking place. It didn't. Something went wrong. As far as following the instructions for the reset from the manual, well...reading page 182 was how I found out how to factory reset the router. I apologize if i was vague in my original post but just to clarify, the factory reset has not solved the problem. I am still currently left with the cable in the ethernet port not being recognized. So, the problem I need to resolve is getting the router to recognize that there is a cable connected to the ethernet port. How do I acheive that?
Have you rebooted the network inclining the computers?
Thank you for replying. Yes. The router, modem and computers have been rebooted multiple times. I rebooted them old school style; I'm not sure if it matters anymore about which one comes on first but modem 1st, router 2nd and computers last.
Is it your WAN port that is not working or your LAN posts? Do you think you have a strong ethernet connection to your devices because they are connecting through the switch portion of your router? Can they see eachother? If you can get through to your router from your computer, you might consider this solution.
First make sure your computer is connecting with your router. Which it sounds like it is due to your seeing the genie.
Use this link: https://kb.netgear.com/27477/How-to-resolve-amber-LEDs-or-a-blinking-power-LED-on-NETGEAR-routers
Then if the computer is speaking with the router, this article may assist you:
https://kb.netgear.com/19841/Reinstall-the-firmware-on-a-router-without-the-setup-CD-recovery-tool