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Forum Discussion
leugaanam
Jun 22, 2017Aspirant
Nighthawk X8 R8500 ethernet port not recognized after firmware update
My Netgear Genie says that there is no ethernet cable hooked up to the main ethernet port. It suggested trying different cables or reconfiguring the port. I have tried several different cables; all w...
- Jun 28, 2017
james2720502 Thank you for responding but moreover, thank you for actually reading what I wrote. I ended up paying an IT site to help me. And wouldn't you know it, they had the problem solved within 10 minutes. Oddly enough, they asked the same questions you have and it lead to a solution. Again, thank you for asking valid, pertinent questions; instead of giving me attitude like "netwrks" did.
james2720502
Jun 27, 2017Aspirant
Is it your WAN port that is not working or your LAN posts? Do you think you have a strong ethernet connection to your devices because they are connecting through the switch portion of your router? Can they see eachother? If you can get through to your router from your computer, you might consider this solution.
First make sure your computer is connecting with your router. Which it sounds like it is due to your seeing the genie.
Use this link: https://kb.netgear.com/27477/How-to-resolve-amber-LEDs-or-a-blinking-power-LED-on-NETGEAR-routers
Then if the computer is speaking with the router, this article may assist you:
https://kb.netgear.com/19841/Reinstall-the-firmware-on-a-router-without-the-setup-CD-recovery-tool
leugaanam
Jun 28, 2017Aspirant
james2720502 Thank you for responding but moreover, thank you for actually reading what I wrote. I ended up paying an IT site to help me. And wouldn't you know it, they had the problem solved within 10 minutes. Oddly enough, they asked the same questions you have and it lead to a solution. Again, thank you for asking valid, pertinent questions; instead of giving me attitude like "netwrks" did.