NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
1ndnman2
Apr 13, 2023Aspirant
Nighthawk X8 R8500
The router was turned off and back on and when it came back up I could NOT connect to any of the SSID's. I tried to connect to all of the various router addresses, 192.168.1.1 192.168.01 192.168.10...
plemans
Apr 14, 2023Guru - Experienced User
What modem/gateway is it connected to?
did you try a factory reset and reinstall?
You said the internet is working? you mean wired devices work?
- 1ndnman2Apr 14, 2023Aspirant
Wireless was working with the NETGEAR35 SSID, but I could not connect so I could setup SSID's that I wanted. Didn't matter if I hard wired into the router or via wireless on the NETGEAR35 ssid.
I cleared cache, cookies and browser history on my device and still could not get logged into the router. So I tried Firefox instead of Chrome and that worked for me. I was able to configure the router the way I wanted it setup and I could use Chrome again to access as well as Firefox.
Thanks for the assistance.
- FURRYe38Apr 14, 2023Guru - Experienced User
Keep MS Edge on your radar for a good browser that works with NG routers if your a MS WIndows user.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router - plemansApr 15, 2023Guru - Experienced User
so everything is up and running right now?
If so, you might mark it solved so others aren't still trying to fix it