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Nighthawk(R) X4S R7800 MD5 Verify Error
Getting an MD5 Verify error when trying to install new firmware. I saw some old posts about this but nothing recent. Any advice appreciated.
Wooohooo! Mine worked correctly. And BTW I did NOT have to do any sort of reset, just went to the update and it worked fine from a Chrome session connected wirelessly.
Also try using Firefox or MS Edge browser to send FW files.
These other browsers did not work via wifi.
Its recommended that you not update router FW via wifi and use a wired PC and web browser to update FW on routers:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Yes, understood, have been doing it at my own risk. Just was pointing out that is has been working :)
This update was odd, first one since I bought the router where the normal update method failed. Hopefully the future ones don't have the same problem!
Downloading and updating via ethernet did work for me.
This is NOT a complete response or solution.
Routers that ARE hardwired and using the Firmware Update facility BUILT-IN to the router itself F A I L with MD5 error.
Possibilities:
o someone has uploaded a corrupted version of the new firmware to the server that is accessed by the Firmware Update system built-in to the router. (or worse, a 3rd party has gotten into the server that is being accessed and tinkered with the file)
o if a CDN is being accessed by the Firmware Update system built-in to the router, perhaps the CDN has cached a corrupted file???
o the MD5 software on the R7800 router is somehow defective/incompatible?
My router is running V1.0.2.82 which is pretty new! Trying to move directly to V1.0.2.90 should be supported.
Since multiple folks are complaining, it seems unlikely that hardware-failure of the customers' equipment or ISP facilities are to blame.
If the only solution is to do a MANUAL firmware update, bypassing the automated capability that is built-in to the router itself, then that should be stated explicitly. AND, someone from Netgear should go on the record to explain WHY the built-in firmware-update facility in the router is failing. Some candor and openness would be welcome.
enger wrote:
AND, someone from Netgear should go on the record to explain WHY the built-in firmware-update facility in the router is failing. Some candor and openness would be welcome.
For that to happen, Netgear needs to know what the issue is. There are ways of doing that, but first they need to know what the problem is.
You message throws in many things that have not come up before in this conversation. For example, no one previously mentioned problems with the "Firmware Update facility BUILT-IN to the router itself".
The first message from aprayiii simply said: "Getting an MD5 Verify error when trying to install new firmware."
They said nothing about the process they used to update the firmware.There are several ways of doing the update.
The accepted solution was the manual update.
One problem with the R7800 is that it is a favourite with people of a technical turn of mind, so they don't go anywhere near automated updates and/or wifi updates. They are great fans of manual updates for the control. it gives. So there may not be as many horror stories with this router than with more mainstream routers.
A later message, from northwind79, said "I'm just using the "Click here to get it" button in the GUI."
There was no response to my message about the different update processes.
Nor have I seen any reference to problems with using Router Auto Firmware Update.
Looking at this bit:
Since multiple folks are complaining, it seems unlikely that hardware-failure of the customers' equipment or ISP facilities are to blame.Maybe I missed those multiple posts.
If you could provide pointers to some of those, and confirm exactly what update route caused the problems, then it should be easy to raise awareness with the technical folks at Netgear.
