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Forum Discussion
aprayiii
Jan 13, 2022Star
Nighthawk(R) X4S R7800 MD5 Verify Error
Getting an MD5 Verify error when trying to install new firmware. I saw some old posts about this but nothing recent. Any advice appreciated.
- Mar 18, 2022
Wooohooo! Mine worked correctly. And BTW I did NOT have to do any sort of reset, just went to the update and it worked fine from a Chrome session connected wirelessly.
FURRYe38
Feb 17, 2022Guru - Experienced User
Try a factory reset and walk thru the setup wizard with a wired PC and web browser.
jmidway22
Feb 17, 2022Guide
Yeah that could work :) but its just a hail marry guess. thats what I would tell people to do when I was in high school doing tech support and didn't have a clue why our product wasn't working correctly.
Also why does it matter if the pc is hardwired? When you login to the router's web interface and kickoff its firmware update process, it shouldn't be relying on your PCs connection to do that. Should be going directly from the router to netgear's firmware repository to download? or am i missing something
- northwind79Feb 17, 2022Star
I've been using the same method for years. Advanced menu, click Administration, then Firmware Update. If the new firmware update available isn't already there, I click "Check Firmware" and get the info. Currently running V1.0.2.90 without issue after the manual update off a wired connection. I'm not sure why the MD5 checksum for the firmware package pulled down via the GUI does not match what is expected... Maybe a storage issue is truncating the file which would alter the MD5 checksum, who knows.
After seeing your post, I decided to check and see if there were any new updates, turns out there's a GUI update... Wouldn't you know it, but I click "Yes" on the GUI and hit the MD5 checksum error again.
New firmware is found. Do you want to update the firmware? (Yes) (No) Current GUI Language Version: V1.0.0.361 New GUI Language Version: V1.0.0.423 Release Notes: I'll run the manual update and see what happens. It's a minor annoyance, not the end of the world, but maybe it's the universe telling me that it is time to upgrade the hardware, IDK. Best of luck to you.
--Smartypants
- aprayiiiFeb 17, 2022Star
northwind79 wrote:I've been using the same method for years. Advanced menu, click Administration, then Firmware Update. If the new firmware update available isn't already there, I click "Check Firmware" and get the info. Currently running V1.0.2.90 without issue after the manual update off a wired connection. I'm not sure why the MD5 checksum for the firmware package pulled down via the GUI does not match what is expected... Maybe a storage issue is truncating the file which would alter the MD5 checksum, who knows.
After seeing your post, I decided to check and see if there were any new updates, turns out there's a GUI update... Wouldn't you know it, but I click "Yes" on the GUI and hit the MD5 checksum error again.
New firmware is found. Do you want to update the firmware? (Yes) (No) Current GUI Language Version: V1.0.0.361 New GUI Language Version: V1.0.0.423 Release Notes: I'll run the manual update and see what happens. It's a minor annoyance, not the end of the world, but maybe it's the universe telling me that it is time to upgrade the hardware, IDK. Best of luck to you.
--Smartypants
Yes, I am the OP on this thread and I also receive the MD5 error with the language version update.
- northwind79Feb 17, 2022Star
Curiously enough, I am not seeing this GUI language version update as available from the Netgear download center at this time. Hopefully the next version will have it baked in.
--Smartypants
- jmidway22Feb 17, 2022Guide
Yeah its one of those things that used to be just nice to have but with the amount of devices you need to maintain and update, auto-updating features are becoming a necessity (not to mention how frequent exploits are being found). I do like that new firmware smell so doing it manually has its perks lol
I didn't see a GUI firmware img anywhere on the netgear support downloads, is that where you were finding it
- northwind79Feb 17, 2022Star
I did not see the GUI language update on the download center either. I'd hope that Netgear is wise enough to cater to the luddite moving forward and this is just a short-lived glitch that will not require the workaround of a manual update indefinitely.
Considering everything in my home from my mouse traps to my car can automatically update without issue, I'd have to imagine my router will have the same capability. Heaven forbid a 0-day exploit comes out, and our hardware gets knocked out because the automatic updates fail.Hopefully that GUI update gets baked in to the next firmware release and the auto-update functionality is restored!
--Smartypants
- michaelkenwardFeb 17, 2022Guru - Experienced User
jmidway22 wrote:
Also why does it matter if the pc is hardwired?
It doesn't. But past experience and an understanding that wifi is more likely to fall over than a wired connection means that experienced users try to avoid wifi wherever possible.
Should be going directly from the router to netgear's firmware repository to download? or am i missing somethingIt does indeed, but fir the same reason that they prefer wired – and knowing that Internet disconnections can happen at the worst of times – experienced users also prefer to conduct manual updates. Having the firmware file on your PC means that you don't even need an Internet connection to update firmware.
Too many complaints here are down to firmware updates that failed because the Internet and/or wifi fell over in the process. Wise users just like to reduce the risk.
- jmidway22Feb 17, 2022Guide
Dang I wish I was a wise and experienced interwebs user like you!
unfortunately what you're saying about not using wifi doesn't make sense to me.. The PC to router wifi connection is only sending a single post to the admin web server and that's it to kickoff the download / update process.. The rest of that is handled between the router and netgear's firmware repository and thats all hardwired. So are you worried that that single post action will have an issue with wifi?
- northwind79Feb 17, 2022Star
I agree, Unless the GUI is somehow pulling the firmware from the client (eg - our web browser) and not through some back-end software mechanism which downloads the firmware image to the router for upgrade, the manual update is a workaround, period. I'm glad it works but just the same, I'd rather just have the GUI function as it has... for years.
Cheers!
--Smartypants