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Forum Discussion
Thisismyaccount
Dec 15, 2020Aspirant
Nighthawk(R) X4S R7800 Only Getting 35 Mbps
My router can't seem to detect more than 35 Mbps for the bandwidth: Above is what shows up under Attached Devices when I login to the router. All of my tests, whether they are WiFi in another ...
plemans
Dec 16, 2020Guru - Experienced User
what modem/gateway is it?
what firmware version are you on?
Have you tried a simple factory reset and manual reinstall of the router (not from a backup configuration)?
Thisismyaccount
Dec 16, 2020Aspirant
I am on firmware version V1.0.2.78
The modem is an ARRIS SURFboard SB6190 DOCSIS 3.0: https://smile.amazon.com/gp/product/B016PE1X5K/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
I have not yet done a factory reset. Might try that later today.