NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PhilFromCA
Sep 19, 2022Tutor
Nighthwark 8000 router doesn't accept new device connections, from multiple devices
I have a Netgear X6 8000 that supports 2.4 and 2 different 5.0 networks, because this router has two independent 5.0 radios. This router has the latest available firmware for this device, 1.0.4.84_1...
- Sep 19, 2022
Sometimes old settings can cause issue when you upgrade firmware. Its why one of our first recommendations for those having issues after an update is to try a factory reset and set it up from scratch (not from a backup).
Hope removing the special characters helps! I know roku occasionally has issues with those.
plemans
Sep 19, 2022Guru - Experienced User
1.What modem/gateway is the router connected to?
2. How old is the router?
3. Any special characters or spaces in the SSID/password? If so, remove them. Roku's don't always play nicely with them
4. Has a factory reset been tried lately? The R8000 had quite a few firmware changes.
PhilFromCA
Sep 19, 2022Tutor
Forgot to say that I really appreciate this reply. It's specific and something I can do.