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Forum Discussion
PhilFromCA
Sep 19, 2022Tutor
Nighthwark 8000 router doesn't accept new device connections, from multiple devices
I have a Netgear X6 8000 that supports 2.4 and 2 different 5.0 networks, because this router has two independent 5.0 radios. This router has the latest available firmware for this device, 1.0.4.84_1...
- Sep 19, 2022
Sometimes old settings can cause issue when you upgrade firmware. Its why one of our first recommendations for those having issues after an update is to try a factory reset and set it up from scratch (not from a backup).
Hope removing the special characters helps! I know roku occasionally has issues with those.
PhilFromCA
Sep 19, 2022Tutor
Model is an Arris T25.
The Netgear router was installed Oct. 2019
There are indeed special characters in the Wifi passwords, * and &. In the past, Roku has accepted such passwords. However, since I have two independent 5.0 bands. I will change the password for one of those bands and try again.
I have not done a factory reset in quite a while. However, I do have the latest firmware installed. Are you suggesting that just installing the latest firmware isn't enough to fix my roku stick issues?
PhilFromCA
Sep 19, 2022Tutor
Forgot to spell out that the Arris T25 is my cable modem. Service (such as it is) from Comcast.