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Nigthawk X8 / R8000 Connected Wifi, but no internet
Hi -- I've had a little over two weeks the X6 router connected to a SB6183 and I've noticed that on the 2.4 and 5ghz bands, my devices show connected, but I can't access the internet. I have to turn ...
Hi susanna,
It seems like the router is still using an old firmware. You can try updating the firmware to the latest one. You may check the links below on how to update the firmware manually and automatically. Reset the router after updating the firmware.
http://downloadcenter.netgear.com/en/product/R8000#searchResults
-Router Firmware Update using the NETGEAR Genie Software:
http://kb.netgear.com/app/answers/detail/a_id/23856
-Installing the latest firmware on a NETGEAR router:
http://kb.netgear.com/app/answers/detail/a_id/23442/related/1
-Upgrading your Router's Firmware Manually:
http://kb.netgear.com/app/answers/detail/a_id/23960/related/1
Regards,
JamesGL
Community Team
Not yet. Does Netgear monitor this forum? I'm hoping that they do and maybe can provide some solutions since this is happening with a number of units.
Hi Peacemaker,
1. Do you experience the issue on all wireless connection(2.4,5Ghz-1 and 5Ghz-2)?
2. Have you tried changing channel?
3. How about wired devices?
Hi all,
I have the same kind of problem with my R8000. When an USB hard drive is connected to the USB 3 slot, it is impossible to access to 2.4GHz wifi !
No problem for 5GHz wifi or wired devices.
When I disconnect the USB hard drive and reboot the R8000, averything is ok ...
I've upgraded the firmware to V1.0.3.4_1.1.2, but nothing changes ...
Thanks for your help !
Hi patmaz13,
Did you reset the router after the update? If not, try it and manually reconfigure the device. Try a different USB drive and also try the USB 2.0 if the same problem.