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Nigthawk X8 / R8000 Connected Wifi, but no internet
Hi -- I've had a little over two weeks the X6 router connected to a SB6183 and I've noticed that on the 2.4 and 5ghz bands, my devices show connected, but I can't access the internet. I have to turn ...
Hi susanna,
It seems like the router is still using an old firmware. You can try updating the firmware to the latest one. You may check the links below on how to update the firmware manually and automatically. Reset the router after updating the firmware.
http://downloadcenter.netgear.com/en/product/R8000#searchResults
-Router Firmware Update using the NETGEAR Genie Software:
http://kb.netgear.com/app/answers/detail/a_id/23856
-Installing the latest firmware on a NETGEAR router:
http://kb.netgear.com/app/answers/detail/a_id/23442/related/1
-Upgrading your Router's Firmware Manually:
http://kb.netgear.com/app/answers/detail/a_id/23960/related/1
Regards,
JamesGL
Community Team
Boxer3, I have the exact problem. With some difference.
I had been using a Comcast modem till now and just switched to using sb6183 today. And now the router does not connect to internet. I have updated the firmware and done enough power cycles.
Hopefully someone here can recommend a solution.
I had been using a Comcast modem till now and just switched to using sb6183 today. And now the router does not connect to internet. I have updated the firmware and done enough power cycles.
Hopefully someone here can recommend a solution.
I usually find under this I need to use the hard reset for the router. There is a pin hole in the back you need to use as per the manual.