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Forum Discussion
susanna
Aug 09, 2015Aspirant
Nigthawk X8 / R8000 Connected Wifi, but no internet
Hi -- I've had a little over two weeks the X6 router connected to a SB6183 and I've noticed that on the 2.4 and 5ghz bands, my devices show connected, but I can't access the internet. I have to turn ...
- Aug 10, 2015
Hi susanna,
It seems like the router is still using an old firmware. You can try updating the firmware to the latest one. You may check the links below on how to update the firmware manually and automatically. Reset the router after updating the firmware.
http://downloadcenter.netgear.com/en/product/R8000#searchResults
-Router Firmware Update using the NETGEAR Genie Software:
http://kb.netgear.com/app/answers/detail/a_id/23856
-Installing the latest firmware on a NETGEAR router:
http://kb.netgear.com/app/answers/detail/a_id/23442/related/1
-Upgrading your Router's Firmware Manually:
http://kb.netgear.com/app/answers/detail/a_id/23960/related/1
Regards,
JamesGL
Community Team
Cyclops495
Sep 26, 2016Aspirant
TANWare, tried that too. Didn't help.
- TANWareSep 26, 2016Star
When you tried this and the default password etc. it would not connect? now this is before trying to set the settings or load the saved router profile?
Edit; be sure the reset brings the router to factory settings, if it does not the reset did not take.
- Cyclops495Sep 28, 2016Aspirant
TANWare That worked. Thanks :smileyhappy: