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Forum Discussion

EFeather's avatar
EFeather
Follower
Dec 28, 2020

Nitehawk ac3200 R8000 - non-functional after firmware update - can't connect to it

I used my Nitehawk Netgear App on my iphone to launch the current recommented firmware update on my AC3200 R8000 Wifi Router today.  The process seems to have not worked and the router now will not f...
plemans's avatar
plemans
Guru - Experienced User
Dec 29, 2020

to start off with, I'd never recommend updating via the app. When we see corrupt firmware issues, it tends to be from people updating over the app or wireless. 

Did you try a factory reset? push and hold reset for up to 30 seconds while powered on. 

If that doesn't help, you might have corrupted the firmware. you can try using tftp or nmrpflash to fix. 

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash