NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
No Device detected with R700 Netgear router
Please help! I have never worked with such bad instructions!
First, no where was the Netgear Genie App mentioned in instructions. I had to research for 2 days to glean that information. Now that I am using the app, it starts to detect the router, however it ends with an error warning saying no device found.
I am doing this from my phone. We do not have computers, and are looking to get internet up and running for daughters chrome book for school and to stream Netflix.
What is the work around for this error? I just want to use my router and modem for internet!
1 Reply
> [...] I have never worked with such bad instructions!
_Which_ "instructions"?
> First, no where was the Netgear Genie App mentioned in instructions.
> [...]Perhaps because it's obsolete. _Which_ "instructions"?
> I am doing this from my phone. [...]
Does your (unspecified) "my phone" have a web browser?
> [...] We do not have computers, [...]
Do you think that your (unspecified) "my phone" or "daughters chrome
book" don't qualify as "computers"?> Model: R6700|Nighthawk AC1750 Smart WiFi Router
R6700[v1], R6700v2, or R6700v3? Look for "Model" on the product
label.> [...] I just want to use my router and modem for internet!
I know nothing about your modem. For your router:
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual (at least). Read.
Look for a topic like "Use an Internet Browser to Access the Router".