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Forum Discussion

sshukla's avatar
sshukla
Aspirant
Nov 03, 2015
Solved

"No Disk." Error in ReadySHARE

Hello,

 

I'm getting a "No Disk." error when I have my NTFS USB hard disk directly connected into the usb 3.0 port on the R7000 router. I was working for several months but I had to connect the hard disk directly to my computer to copy and move some files around. Once I reconnected it to the router it was no longer recognized. I have restarted the router several times and the firmware seems to be up to date.

 

Thoughts?

 

Thanks,
Sumit

Troubleshooting
  • JamesGL's avatar
    JamesGL
    Nov 05, 2015

    Hi sshukla,

     

    Have you performed a factory reset on the router?

     

    Regards,

     

    JamesGL
    Community Team

3 Replies

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  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Nov 05, 2015

    Hi sshukla,

     

    Have you performed a factory reset on the router?

     

    Regards,

     

    JamesGL
    Community Team

    • sshukla's avatar
      sshukla
      Aspirant
      Nov 11, 2015

      I performed a factory reset and the issue was resolved--thanks for the suggestion. I still do not know what happened and wish it was possible to resolve w/o factory reset.

       

      thanks,

      s

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Nov 17, 2015

        Hi Sshuka,

         

        Glad to know it works. Feel free to provide update if ever it happens again.

         

        Regards,

         

        JamesGL
        Community Team