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bobcolby's avatar
bobcolby
Aspirant
Dec 16, 2015
Solved

No email connectivity after upgrading to V94 FW on R7500

Upgraded my Nightawk X4 R7500 WiFi Ruter to V1.0.0.94 FW, V1.0.0.231 GUI.  Did the factory reset as intructions indicated.  I could log in to router, reset my admin password, looked at connectivity, ...
  • PEHowland's avatar
    Dec 17, 2015

    If other internet access is working (e.g. web browsing) through wifi then your router is fine.  Your router works at the packet level and doesn't care about the contents.  Email and web all look the same to the router.  The only exception is if you have set up some firewall rules that block specific ports: this could then impact email but not web.  However, unless you've specifically set this up, it won't be the case.  Therefore, if it's only email you have problems with, look to your ISP or email settings on your laptop.  It's not your router.