NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
No email connectivity after upgrading to V94 FW on R7500
Upgraded my Nightawk X4 R7500 WiFi Ruter to V1.0.0.94 FW, V1.0.0.231 GUI. Did the factory reset as intructions indicated. I could log in to router, reset my admin password, looked at connectivity, ...
If other internet access is working (e.g. web browsing) through wifi then your router is fine. Your router works at the packet level and doesn't care about the contents. Email and web all look the same to the router. The only exception is if you have set up some firewall rules that block specific ports: this could then impact email but not web. However, unless you've specifically set this up, it won't be the case. Therefore, if it's only email you have problems with, look to your ISP or email settings on your laptop. It's not your router.
If other internet access is working (e.g. web browsing) through wifi then your router is fine. Your router works at the packet level and doesn't care about the contents. Email and web all look the same to the router. The only exception is if you have set up some firewall rules that block specific ports: this could then impact email but not web. However, unless you've specifically set this up, it won't be the case. Therefore, if it's only email you have problems with, look to your ISP or email settings on your laptop. It's not your router.
Thanks for the tip. Investigating further on thi, the problem turned out to be the Avast mail shield not playing well with the router after the update. It was blocking the mail connections. Seeing the mail shield sucking up lots of CPU even though there was no mail was the smoking gun. Turned off all Avast shields and mail started pouring in. Rebooted router and avast, restored shields and all is well. No server settings changed (as expected). Thanks for the pointers.
Great! Glad it helped.