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scacountor's avatar
scacountor
Initiate
Jan 24, 2021
Solved

No Firmware Update Option

New Purchase. Had a Nighthawk I never had issues with which is the reason I bought this....off to a rocky start with this one. No Option to update firmware in either the webclient (Advanced>admin) or...
  • antinode's avatar
    Jan 24, 2021

    > [...] Had a Nighthawk I never had issues with [...]

     

       Thanks for the detailed description.  I'll guess that, whatever it
    was, it did _not_ include a DOCSIS cable-TV modem.

     

    > [...] No Option to update firmware [...]

     

    > Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router

     

       Yup.

     

          https://kb.netgear.com/000036375