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Forum Discussion
waynelloyd
May 26, 2018Guide
No internet access after installing firmware update 1.0.4.18
Soon after installing firmware update 1.0.4.18 on my Nighthawk R8000 webpages failed to load from all connected clients
My ISP tested my internet service and no issues where reported
Inbound con...
- Nov 08, 2018
I installed the latest firmware update V1.0.4.28_10.1.54 and enabled standard parental controls and so far so good internet is working fine
The update did fail to install a few times over wifi but I got it to sucessfully install after I turned off my nighthawk wifi extender EX7300
I updated from V1.0.4.18_10.1.49 to V1.0.4.28_10.1.54 and noticed I had to enable the smart connect feature again after the update got installed
Other issues are reported on this thread that I didn't experience
I opened this discussion for internet access issues with V1.0.4.18_10.1.49 and after I installed the latest firmware V1.0.4.28_10.1.54 my internet access issues (with standard parental contols enabled) seem to be fixed.
Blanca_O
Jun 05, 2018NETGEAR Employee Retired
Hi waynelloyd,
I have sent you a message. Please check your inbox.
Regards,
Blanca
Community Team
- waynelloydJun 05, 2018Guide
My R8000 is working again
Posting the steps I used to get it working although I think switching the primary and secondry dns servers under internet settings with standard parental controls enabled would have also fixed this with less hassle
I flashed the router with dd-wrt kong mod had the same issue accessing websites with opendns resolvers configured, I fixed this by swapping primary and secondary dns servers, everything worked ok for a couple of days so I decided to flash the router back to netgear stock firmware V1.0.4.18_10.1.49 I had no further issues with dns lookups and accessing internet sites
The current DNS settings with Standard parental controls enabled (default with no changes/swapping)
Primary 208.67.222.222
Secondary 208.67.220.220
The fix in dd-wrt was switching these to make the secondary the new primary