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Forum Discussion

Aljeko's avatar
Aljeko
Aspirant
Feb 24, 2018
Solved

No internet conection on wifi after v1.0.0.122 update

Hi,   Never had an issue before with the R7500, but after the v1.0.0.122 update I have no internet conection on wireless 2.4 or 5 Ghz devices connected to the router(Android and iOS). Wirerd device...
Firmware
Troubleshooting
  • Aljeko's avatar
    Aljeko
    Mar 07, 2018

    Hi,

     

    Problem solved :-) 

    I discoverd that my extender needed a firmware uppdate and after I did that I got internet conection back on my wifi devices.

     

    /Alex 

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Feb 27, 2018

Hi Aljeko,

 

Try changing the channels of your wireless network.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Mar 04, 2018

    Hi Aljeko,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • Aljeko's avatar
      Aljeko
      Aspirant
      Mar 07, 2018

      Hi,

       

      Problem solved :-) 

      I discoverd that my extender needed a firmware uppdate and after I did that I got internet conection back on my wifi devices.

       

      /Alex