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Forum Discussion
BCE
Jan 14, 2021Follower
No Internet Connection - Maxis Broadband Malaysia
I have just replaced my Asus RT-AC88U with a Netgear Nighthawk X6S. My Asus connects to Maxis perfectly using PPPOE. Using the same account credentials the Netgear X6S cannot connect. I have tried configuring via the iOS Nighthawk App and the router webserver / NetGenie. I enter the same credentials, follow the setup procedure, reboot the modem but still it will not connect? I then disconnet the Netgear X6S, connect back the Asus RT-AC88U and it connects perfectly. I see others appear to have the same issue. Any suggestions?
1 Reply
- DarrenMSr. NETGEAR Moderator
You may want to take a look at this KB make sure you didn't overlook something.
https://kb.netgear.com/24014/How-do-I-set-up-a-PPPoE-IPv6-Internet-connection-on-my-Nighthawk-router
DarrenM