NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
No internet connection on AC1900 R6900
The internet LED on my router is blinking white rapidly. I have connected my computer to the modem via an Ethernet cable and the internet is working fine. I did a firmware update via the Nighthawk ap...
I have done that. I finally got in touch with support and they were basically no help. My internet is flashing white. All LEDs are white. I have connection on my computer and phone but not on my Firestick or Android TV. Says no internet connection.I'm someone who streams and have no cable so I'm at a loss as to what to do!
Acm1982 wrote:
I have connection on my computer and phone but not on my Firestick or Android TV. Says no internet connection.I'm someone who streams and have no cable so I'm at a loss as to what to do!
That suggests a problem with the devices that won't connect.
Your router seems to be working with no sign of corrupt firmware. (I have no idea how you reached that conclusion.) So looking into your wifi settings might be useful.
Take this bit:
Acm1982 wrote:
Says no internet connection.
That sort message could turn up in many places. So where do you see it and what is the exact wording.
My experience is that problems like that are best sorted out at the client end. In your case that means troubleshooting the Firestick and Android TV